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SHIPPING TERMS

SHIPPING TERMS


DHL-1


We ship all items within Germany and to the EU abroad with our
Contract partner DHL



SHIPPING TIME GERMANY

The dispatch of the goods takes place after receipt of payment within 2 working days.

The delivery time within Germany is generally 1 working day.
 

SHIPPING COSTS GERMANY
We charge the shipping and postage costs with a flat rate of 3.99 euros Regardless of weight and number of items.

The extra costs are accepted by starbase8.de

In the case of subsequent dispatches (only within Germany with DHL)
A COD fee of 4, - Euro will be charged in addition to the postage flat rate
In addition DHL collects a transfer fee of 2, - Euro
Is paid for the transfer and is not part of the invoice. 


If partial deliveries are desired, additional port charges are incurred at the same height.


SHIPPING TIME EU EXTERNAL
The dispatch of the goods takes place after receipt of payment within 2 working days.

Delivery times can vary. Usually 2 - 5 business days

For the following countries:
Österreich, Schweiz, Belgien, Niederlande, Schweden, Luxemburg, Spanien, Dänemark, Irland, Italien, Portugal, Finnland



SHIPPING COSTS EU FOREIGNERS
We charge the shipping and postage costs with a flat rate of 16.99 euros Regardless of weight and number of items.
If partial deliveries are desired, additional port charges are incurred at the same height.


In the case of a delivery to a country outside the European Community such as Switzerland,
there may be additional costs in the form of import turnover tax.
These may be invoiced to the buyer by the respective authority (customs).



SHIPPING INFO SWITZERLAND
In the case of a delivery to a country outside the European Community such as Switzerland,
there may be additional costs in the form of import turnover tax.
These can be invoiced to the buyer by the respective authority (customs)



TAX FREE - VAT is deducted at the end of the order process and is not part of the invoice.
This applies exclusively to our customers in Switzerland.


The shipping costs to Switzerland are € 28.99 per package


RETURNS

We would like to ask you for a smooth procedure for returns,
please contact us by phone or e-mail.
For example, Complaints, you receive from us a prepaid DHL package label, which you can use for a free return delivery.

Please do not send us non-free broadcasts.

Phone: +49-174-7699636
Kontakt@starbase8.de 

 

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